Cook - Myrons Full Time (Harrah's Pompano Beach)
ESSENTIAL DUTIES & RESPONSIBILITIES General:
Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerfulBuild guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them backProvide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employeesOperate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knivesAccurately prepare all food items according to established measurements and recipesPrepare hot and cold saucesEnsure consistent product delivery to the customerCheck station before, during, and after shift for proper set-up and cleanlinessActively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s)Perform all assigned side work to include replenishing/restocking work station with suppliesAdhere to control procedure for food costs and qualityProvide clear direction, instruction, and guidance to subordinatesEncourage and abide by all health codes and hand washing guidelinesHave complete knowledge of all casino events and promotional activities, and assist as neededKeep work area in a clean and orderly mannerAdhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the sameHandle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationshipsMust be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may changeAssist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guestsPerform other duties as assigned or reasonably requested by any member of managementOperating Principles:
Ensure at all times operating principles are being adhered to:
Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standardsTools and Technology:
Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computerLicensure:
Not requiredQUALIFICATIONS
Experience:
A high school diploma or GED equivalent is requiredKnowledge:
Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal servicesThis includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionKnowledge of various cooking methods, such as roasting, frying, saut ing and grillingSkills:
Managing one's own time and the time of othersGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate timesAdjusting actions in relation to others' actionsPHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands:
Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hearThe team member must frequently lift and/or move up to 30 poundsThe team member must occasionally bend, stoop, or kneelSpecific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusRequired to be able to taste and smell food items to insure quality and flavor levelsWork Environment:
A restaurant environment with varied noise levels, variable temperatures, wet areas, and smokeUse of an elevator and stairsA kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areasMay also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Recommended Skills Assembly And Installation Catering Activity And Reception Organisation Cooking Courtesy Customer Demand Planning Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerfulBuild guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them backProvide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employeesOperate all necessary kitchen equipment including, but not limited to, slicer, steamer, deep fryer, oven, broiler, grill, mixer, kettle, braiser, flat top and knivesAccurately prepare all food items according to established measurements and recipesPrepare hot and cold saucesEnsure consistent product delivery to the customerCheck station before, during, and after shift for proper set-up and cleanlinessActively participate with staff to cook, prepare, dish-up and assemble all food for assigned outlet(s)Perform all assigned side work to include replenishing/restocking work station with suppliesAdhere to control procedure for food costs and qualityProvide clear direction, instruction, and guidance to subordinatesEncourage and abide by all health codes and hand washing guidelinesHave complete knowledge of all casino events and promotional activities, and assist as neededKeep work area in a clean and orderly mannerAdhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the sameHandle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationshipsMust be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may changeAssist in maintaining a spotless environment by disposing of any cups, glasses, bottles, or other items left on the floor by guestsPerform other duties as assigned or reasonably requested by any member of managementOperating Principles:
Ensure at all times operating principles are being adhered to:
Clean - Keep all areas clean and pristine; Safe - Follow all safety policies and procedures; Friendly - Use customer courtesy skills of Family Style Service to provide superior guest service; Fun - Be interactive with all internal and external guests while maintaining professional standardsTools and Technology:
Char broiler, pizza oven, saut station, wok station, flat top grill, commercial steamer, steam table, steam jacket kettle, deep fryer, broaster, slicer, convection oven, pots and pans, miscellaneous cutlery, tub cart, trash compactor, garbage disposal, dishwasher and sanitizer, cleaning materials, wet mops, brooms, telephone and desktop computerLicensure:
Not requiredQUALIFICATIONS
Experience:
A high school diploma or GED equivalent is requiredKnowledge:
Knowledge of principles and processes of safe and sanitary food-handling practices and for providing customer and personal servicesThis includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfactionKnowledge of various cooking methods, such as roasting, frying, saut ing and grillingSkills:
Managing one's own time and the time of othersGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate timesAdjusting actions in relation to others' actionsPHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this jobReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Physical Demands:
Required to stand and walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk and hearThe team member must frequently lift and/or move up to 30 poundsThe team member must occasionally bend, stoop, or kneelSpecific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusRequired to be able to taste and smell food items to insure quality and flavor levelsWork Environment:
A restaurant environment with varied noise levels, variable temperatures, wet areas, and smokeUse of an elevator and stairsA kitchen environment with a variety of workstations and storage areas, exposed to varied temperatures, smoke, steam, noise, and wet areasMay also work in a banquet/showroom environment with varied noise levels and temperatures, wet areas, and exposure to low-level lights.
Recommended Skills Assembly And Installation Catering Activity And Reception Organisation Cooking Courtesy Customer Demand Planning Customer Satisfaction Estimated Salary: $20 to $28 per hour based on qualifications.
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